To return or exchange a product, please contact firstname.lastname@example.org. We will provide you with the details on what can be returned and how to handle the return.
When returning or exchanging a product, you will need to provide:
- The product(s) description and quantity to be returned/credited.
- The reason for return.
- The order number and date of purchase.
If you have the packing list that shipped with the product, please provide this so we can locate the order quickly.